Most of what an MDR bills for is first and second tier work: triage, enrichment, investigation and a first response. Mitigate's agents take that work on inside your own stack. Each alert ends with a verdict and the evidence behind it, and your analysts step in only where a decision needs a person.
Agents query the tools that already hold the telemetry, gather evidence, find the root cause and what it touched, then take whatever next step your gates allow. That might be closing the alert, writing to the case, isolating a host or running a fix through the connected tool. Gated actions wait for a person. Nothing is copied into a new store first, and there are no playbooks to maintain.
A proof of concept with Mitigate is scored on these measures, against your own alerts and your own tools.
| No. | Measure | Definition |
|---|---|---|
| 01 | Closed by agents | Proof-of-concept alerts that Mitigate worked through to a final verdict, as a share of the total. |
| 02 | Alert to verdict | Median minutes between an alert firing and a verdict with its evidence attached. |
| 03 | Actions run unattended | Approved response actions that completed without anyone stepping in, as a share of all approved actions. |
| 04 | Verdicts kept | Share of verdicts that analysts left unchanged after review. |
| 05 | Still escalated | Alerts that still had to go to the MDR or an in-house analyst, as a share of the total. |
| 06 | Cost of a case | Measured analyst time per case plus platform cost, expressed as a cost per case. |
Run a two-week proof of concept on your own alerts and compare every verdict with what your provider sent.